A modern public portal for small cities that works with the spreadsheets and systems you already have.
Three steps. No workflow changes for your team.
The routine asks that eat staff hours, handled.
A phone call or a front-desk visit that pulls a staff member off their real work.
A 5-second address lookup on an interactive map.
Searching legacy databases, pulling PDFs, emailing files back and forth.
Public self-service search, export, and history view.
Hours compiling spreadsheets and printing packets.
A one-click live presentation view with interactive charts and a QR code.
A modern portal without the modern headache.
Every routine question your staff answers by phone or front desk has a real cost. Industry benchmarks are blunt about it.
A resident at the front desk pulls staff off real work
Average agent-assisted contact, fully loaded
A resident answering their own question on ClearPermit
when a resident self-serves online instead of walking into your office
ClearPermit moves the routine "what's being built?" lookups off your staff's phones so your team can spend its time on plan reviews, inspections, and approvals, the work only they can do.
Source: Granicus, "Government efficiency starts with accelerating digital-first service delivery," 2025.
The accessibility standards residents and advocates increasingly expect aren't a nice-to-have. Your portal is built to those guidelines from the start, so accessibility isn't a problem waiting for you at a public meeting.
Designed against the WCAG 2.1 Level AA guidelines your residents and advocates expect, with contrast, keyboard navigation and screen reader labeling handled for you.
A clean, high-contrast light mode so every resident can read the portal comfortably.
Nine languages so every resident in your community can use it, not just read about it.
Publishing permit data shouldn't mean handing over your database. ClearPermit puts your records behind a controlled front door: open to look at, closed to everything else.
Permit records are locked at the database level. Nothing is directly reachable by outside accounts, and every public page is served through our own controlled endpoints.
Residents can look, never touch. The public portal has no path to add, change or delete a record. Only your staff can publish data, from your password-protected portal.
Residents pass an invisible browser check they never see, and automated scripts cannot. Requests are also scoped to one city and one year, and rate limited per connection, so the portal serves people at reading speed, not machines at harvesting speed.
A one-page summary your IT and records staff can review.
Pricing based on your city's population. Every plan includes the full feature set.
No RFP required. Micro-purchase threshold ready, so it fits a department card or discretionary budget. Cancel or pause anytime.
Every city portal includes a live annual report built to be shown on any screen, plus a QR code so everyone in the room can follow along on their own device.
Walk the council through the year with live numbers instead of a printed packet.
Residents see the same figures staff sees: total permits, values, and the biggest projects.
One link answers "how much building happened this year?" with charts, not spreadsheets.
Anyone in the room scans once and the full live report opens on their own device. No handouts, no slides, no printing.

Baltimore County, MD · Department of Permits, Approvals and Inspections · sample data
Permits placed on record each month of 2026
Total declared construction value per month
How 2026 permit activity splits by work class
Most common permit types on record this year
Share of the year's permits by type
Contractors and firms by permits pulled
Top 10 permits on record. Tap any project for the full record
Live, scrollable sample report. Explore it right here.
No contract, no credit card, no call. Enter your city details, accept the terms, and your portal is live with a permanent password you can share with your team.